Work With Us
At James & Emma Toronto, we are always looking for talented, motivated people who want to grow with a modern and fast-growing E-commerce brand. We believe creativity, dedication, and teamwork are the foundation of long-term success.
Below you’ll find our current job openings.
Job Vacancy: Graphic Designer (E-commerce)
Are you a creative and detail-oriented Graphic Designer with a passion for digital design and online branding? Do you enjoy working in a fast-paced E-commerce environment where your designs directly impact sales and brand identity? Then we’d love to hear from you.
Responsibilities
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Design visually appealing and conversion-focused graphics for our website, including banners, product images, landing pages, and promotional visuals.
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Create marketing materials for digital channels such as social media, email campaigns, and online advertisements.
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Improve user experience through clean, modern, and brand-consistent designs.
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Collaborate closely with the marketing team to develop creative concepts and transform them into engaging visual content.
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Ensure consistent use of brand identity across all digital platforms.
Requirements
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Proven experience as a Graphic Designer, preferably within an E-commerce or online brand environment.
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Strong skills in graphic design tools such as Adobe Photoshop, Illustrator, or similar software.
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Excellent sense of aesthetics, layout, and attention to detail.
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Ability to work efficiently under deadlines in a dynamic online environment.
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Strong communication skills and a proactive mindset.
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A portfolio showcasing relevant design projects.
What We Offer
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The opportunity to work with a growing international E-commerce brand.
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Creative freedom and the ability to make a real impact on our visual identity.
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Competitive compensation based on experience.
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Flexible working hours and remote work options.
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A professional, supportive, and creative working environment.
📩 Interested?
Please send your CV and portfolio to:
info@jamesemma-toronto.com
Job Vacancy: E-commerce Customer Support Specialist
Are you customer-focused, communicative, and comfortable working online? Do you enjoy helping customers and ensuring a smooth shopping experience? Then this role might be perfect for you.
As an E-commerce Customer Support Specialist at James & Emma Toronto, you will be the main point of contact for our customers and play a key role in maintaining high customer satisfaction.
Responsibilities
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Respond to customer inquiries via email regarding orders, shipping, returns, and general questions.
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Provide clear, friendly, and professional customer support.
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Assist customers with sizing, product information, and order tracking.
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Handle return requests in accordance with our policies.
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Work closely with our internal team to resolve customer issues efficiently.
Requirements
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Experience in customer service or E-commerce support is a strong plus.
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Excellent written communication skills in English.
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Customer-oriented mindset with a problem-solving attitude.
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Ability to work independently and manage multiple requests efficiently.
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Comfortable working in an online and remote environment.
What We Offer
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A fully remote position within an international E-commerce brand.
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Flexible working hours.
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Competitive salary based on experience.
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A friendly and professional team culture.
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Opportunities to grow within the company as we expand.
📩 Interested?
Please send your CV and a short motivation to:
info@jamesemmatoronto.com
Join Our Team
We are always interested in meeting talented individuals who share our passion for E-commerce, creativity, and customer experience. Even if there is no current opening that fits your profile, feel free to reach out.